Privacy Policy

Last Updated: 05/11/2025

1. Introduction

Xinospace (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website, platform, and services.

By using Xinospace, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Government-issued identification (for verification/KYC purposes)

  • Billing and transaction details

b. Financial Information
  • Investment activity

  • Wallet addresses

  • Transaction history

c. Technical & Usage Data
  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and usage behavior

3. How We Use Your Information

We use collected information to:

  • Provide and manage our investment services

  • Verify user identity and prevent fraud

  • Process transactions and withdrawals

  • Improve platform performance and user experience

  • Communicate updates, notifications, and support responses

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

Where applicable, Xinospace processes personal data based on:

  • User consent

  • Contractual necessity

  • Legal compliance

  • Legitimate business interests

5. Data Sharing & Disclosure

We do not sell or rent personal data.

We may share information with:

  • Trusted service providers (KYC, payment processing, hosting)

  • Regulatory authorities when required by law

  • Legal or governmental bodies to prevent fraud or comply with obligations

All third parties are required to maintain strict confidentiality and security standards.

6. Data Security

Xinospace implements industry-standard security measures including:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Access controls and monitoring

Despite our efforts, no system is completely secure. Users acknowledge and accept this risk.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Meet legal, regulatory, and compliance requirements

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

Requests can be made by contacting us directly.

9. Cookies & Tracking Technologies

Xinospace uses cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic and usage patterns

  • Improve user experience

You may disable cookies through your browser settings, though some features may be limited.

10. International Data Transfers

As an international platform, your data may be transferred and stored in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place to protect your information.

11. Third-Party Links

Our platform may contain links to third-party websites. Xinospace is not responsible for the privacy practices or content of external sites.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the platform constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Email: support@xinospace.com
Company: Xinospace